Terms of sale
Preamble
These General Terms and Conditions of Sale (the "Terms") apply without restriction or reservation to all sales concluded by the sole proprietorship Breya, whose details are as follows:
Company name: Breya
Registered office: 226 Rue La Fayette, 75010 Paris, France
Website URL: www.breyashop.com
Email address: contact@breyashop.com
Breya sells footwear and leather goods (mules, sandals, slippers and boots) on its website to customers in the United States and other countries.
The Customer declares that they have read and unreservedly accepted these General Terms and Conditions of Sale prior to placing their order. Validating an order implies full and unreserved acceptance of the Terms.
Article 1: Products
The Products offered for sale on the Site are intended for the Customer's personal and private use.
Each Product is accompanied by a detailed description on the Site, providing the Customer with essential information about its characteristics and price.
Photographs and images of the Products are provided for illustrative purposes only and are not contractually binding.
All Products comply with applicable U.S. product safety and consumer protection laws in force on the date they are put on sale.
Article 2: Prices
The applicable sale prices are those in force at the time the order is placed, as displayed on the Site. All prices are shown in US Dollars ($) and are inclusive of all applicable taxes, unless stated otherwise at checkout.
The total amount payable by the Customer, including any applicable sales tax, is clearly indicated before the order is confirmed.
The Seller reserves the right to modify its prices at any time. However, the price charged to the Customer will always be the one in force at the time their order is validated.
Article 3: Product Availability
The Products presented on the Site are offered for sale while stocks last.
If a Product is unavailable, the words "Out of stock" or "Coming soon" will appear in its description. Payment for the item is taken when the basket is validated, including for an item that is temporarily unavailable but can be reserved, in the same way as for a standard order.
Article 4: Product Warranties
All Products benefit from applicable warranties under U.S. law, including:
- Implied warranty of merchantability: Products are fit for their ordinary intended use at the time of delivery.
- Manufacturer's/Seller's limited warranty against defects: If a Product you receive is defective or materially different from its description, contact us at contact@breyashop.com within a reasonable time of discovering the issue. We will offer, at our discretion, a repair, replacement, or refund, subject to the conditions described in our Refund Policy.
Nothing in this Article limits any consumer protection rights you may have under the law of your state of residence.
Article 5: Orders
Every Product order carries an obligation of immediate payment.
At the end of the ordering process, the Customer receives an email confirming that their order has been registered.
The Seller reserves the right to cancel or refuse any order from a Customer with whom a dispute relating to a previous order remains outstanding.
The Seller will inform the Customer by email when their order has been dispatched.
Article 6: Payment
The total amount payable by the Customer is due in full at the time the Product is ordered.
The following payment methods are accepted:
- Payment by bank card (credit/debit)
- Payment via PayPal
- Payment via Apple Pay
- Payment in instalments via our instalment payment partner (Klarna)
Instalment or deferred payment is offered subject to acceptance by our payment partner, and is governed by that partner's own terms and conditions, which the Customer accepts at the time of payment. Any refusal to grant instalment or deferred payment may render the purchase contract void, unless the Customer agrees to pay the purchase amount in full. If the instalment or deferred payment solution is cancelled, these Terms will be terminated as of right, unless the Customer pays the purchase amount in full.
The Seller reserves the right to suspend or cancel any order in the event of difficulties in collecting payment.
Article 7: Delivery
Products are delivered by post after the order has been placed and paid for in full by the Customer.
Delivery is made to the postal address provided by the Customer when placing their order. If inaccurate or incomplete information makes delivery impossible, the Seller will notify the Customer by email. Without a reply from the Customer, the order may be cancelled and the sums paid refunded.
- Dispatch and delivery times: Orders are dispatched within 24 to 48 hours and delivered within 5 to 8 business days from the order date.
- Delivery costs: Home delivery is free on all orders, with no minimum purchase, in every country served.
- Customs duties and import taxes: For orders delivered outside the country of dispatch, including to the United States, any applicable customs duties, import taxes and handling fees are included in the displayed price and covered by the Seller. The Customer has nothing additional to pay on delivery.
- Delivery delays: If a Product is not delivered within the stated timeframe, the Customer may contact the Seller to request delivery within a reasonable additional period and, failing that, cancel the order and obtain a full refund of the sums paid.
Article 8: Returns and Refunds
Breya offers a voluntary 60-day return policy, starting from the date of delivery, regardless of the reason for the return. This policy is more generous than what is legally required and is offered at Breya's discretion.
To initiate a return, the Customer must notify the Seller by email at contact@breyashop.com, providing their name, order number and reason for return (optional).
The Product must be returned in its original packaging, with tags attached, in perfect condition, unworn, free from marks or damage.
Full details on return costs, process and refund timelines are available in our Refund Policy.
The Seller will refund all eligible payments received without undue delay and no later than fourteen (14) days from receipt of the returned product in the condition described above. The Seller will use the same means of payment as that used by the Customer for their order.
Article 9: After-Sales Service & Disputes
For any question or complaint regarding the sale and delivery of a Product, the after-sales service is available to the Customer by email at: contact@breyashop.com.
The Seller encourages Customers to first attempt to resolve any dispute directly by contacting customer service. Customers may also contact their state consumer protection agency or the Better Business Bureau (BBB) for assistance with unresolved disputes.
Article 10: Liability
The Seller shall not be held liable for non-performance or improper performance of the sale resulting from:
- An act of the Customer;
- The insurmountable and unforeseeable act of a third party to the contract;
- An event of force majeure.
The Seller cannot be held liable for malfunctions or damage related to the use of the Internet, such as service interruption, external intrusion, computer viruses, fraudulent use of a payment card, and so on.
Article 11: Intellectual Property
The Products offered for sale on the Site, as well as all elements comprising it (texts, images, designs, trademarks, logos, etc.), are protected by applicable intellectual property law.
Any reproduction, in whole or in part, distribution or use for commercial purposes of the Products or elements of the Site is strictly prohibited without the Seller's prior written authorisation.
Article 12: Personal Data
The Seller undertakes not to disclose to third parties the personal data provided by the Customer, unless required to do so by law or by court order.
In accordance with applicable U.S. privacy laws, the Customer has rights regarding their personal information, as described in full in our Privacy Policy.
Article 13: Applicable Law
These General Terms and Conditions of Sale are intended to be read together with, and interpreted consistently with, applicable U.S. consumer protection laws for sales made to customers in the United States. Nothing in these Terms limits any rights you may have under the law of your state of residence.