Shipping policy
At Breya, we've kept it simple: home delivery is free, with no minimum order. No zones, no thresholds, no maths to do at checkout.
Free home delivery
Free, with no minimum order, in every country we ship to.
Your order is prepared and dispatched within 24 to 48 hours, then reaches you in 5 to 8 business days, whether you're in Europe or the United States.
As soon as your parcel leaves our hands, you'll receive an email with your tracking number and tracking link. You'll know exactly where it is, at every step.
No fees on delivery
The price you see is the price you pay. Customs duties, import taxes and handling fees are already included and covered by Breya. You have absolutely nothing to pay to the postal service or the courier, wherever you are.
General information
Order tracking
A confirmation email containing your tracking number and tracking link is sent as soon as your order ships, so you can follow your parcel in real time.
Delivery address
Please make sure the address entered when placing your order is correct and complete. If incorrect details make delivery impossible, we will contact you by email. Without a reply from you, the order may be cancelled and refunded.
Delivery delays
If your order isn't delivered within the stated timeframe, contact us at contact@breyashop.com and we'll work out a solution with you as quickly as possible. For customers in the European Union, in accordance with Article L216-6 of the French Consumer Code, you may also give us formal notice to deliver within a reasonable additional period and, failing that, cancel the contract and obtain a refund of your order.
A question about your delivery?
Our customer service team is here to help. Write to us at contact@breyashop.com or use our online form.