Delivery Policy
🇫🇷 France
Home Delivery — Colissimo (La Poste)
- Free for all orders of €50 or more.
- €4.95 for orders under €50.
Estimated delivery time: 3 to 5 business days from the order date. Once shipped, Colissimo delivery is generally completed within 2 business days. You will receive a confirmation email with a tracking link upon dispatch.
Collection Point Delivery — Mondial Relay FREE
- Free, no minimum purchase.
Choose from over 17,000 collection points in France (Points Relais® and Lockers) when placing your order. You will be notified by email as soon as your package is available. Your package is held for 8 days at Points Relais® and 5 days at Lockers. After this period, it will be returned to our warehouse.
Delivery Fee Refund:
Initially paid home delivery fees are refunded if you return your entire order. In case of a partial return, they are not refunded.
🇧🇪 🇱🇺 🇪🇸 🇵🇹 🇩🇪 🇦🇹 🇳🇱 🇮🇹 Europe — Zone 1
Belgium, Luxembourg, Spain, Portugal, Germany, Austria, Netherlands, Italy and associated countries.
Home Delivery FREE FROM €80
- Free for all orders of €80 or more.
- €6.90 for orders under €80.
Estimated delivery time: 3 to 5 business days from the order date. A tracking link will be sent to you by email upon dispatch.
Collection Point Delivery — Mondial Relay FREE
- Free, no minimum purchase.
Available in countries served by the Mondial Relay network (Belgium, Luxembourg, Spain, Portugal and other eligible countries). Choose your collection point when ordering. Your package is held for 8 days at Points Relais® and 5 days at Lockers.
🌍 Europe — Zone 2
Bulgaria, Croatia, Cyprus and other European countries not covered by Mondial Relay.
Home Delivery FREE FROM €80
- Free for all orders of €80 or more.
- €6.90 for orders under €80.
Estimated delivery time: 3 to 5 business days from the order date. A tracking link will be sent to you by email upon dispatch.
Collection point delivery is not available for Zone 2 countries.
General Information
Order Tracking:
As soon as your order is shipped, you will receive a confirmation email containing a tracking number and link to track your package in real time.
Delivery Delay:
In case of a delay of more than 7 business days not due to force majeure, you can contact us at contact@breyashop.com so that a solution can be found as soon as possible.
Delivery Address:
Please ensure that the address provided during your order is correct and complete. In case of inaccurate information making delivery impossible, we will contact you by email. Without a response from you, the order may be cancelled and refunded.
Our customer service is available to assist you. Contact us by email at contact@breyashop.com or via our online form.